Last updated: April 9, 2026

Privacy Policy

This Privacy Policy explains how Avinly collects, uses, and discloses your personal information when you visit, use our services, or make a purchase on Avinly.com, or when you communicate with us through other means. For the purposes of this Privacy Policy, the terms "you" and "your" refer to the user of the services, whether you are a customer, a website visitor, or any other individual from whom we have collected information in accordance with this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of our services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access our services.

Modifications to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the site, update the "Last Updated" date, and take any other measures required by applicable law.

How We Collect and Use Your Personal Information

To provide our services, we collect and have collected in the last 12 months personal information about you from various sources as described below. The information we collect and use depends on how you interact with us.

In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide services, comply with any applicable legal obligations, enforce applicable terms of service, and protect or defend the services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we collect about you depend on how you interact with our site and use our services. When we refer to "personal information," we mean information that identifies you, relates to you, describes you, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information you submit directly through our services may include:

• Basic contact information, including your name, address, phone number, email.
• Order information, including your name, billing address, shipping address, payment confirmation, email address, phone number.
• Account information, including your username, password, security questions.
• Information about your purchases, including the items you view, add to your cart, or add to your wishlist.
• Customer support information, including the information you choose to include in your communications with us, such as when you send a message through our services.

Some features of the services may ask you to provide certain information about yourself directly. You may choose not to provide this information, but this may prevent you from using or accessing those features.

Information Collected via Cookies

We also automatically collect certain information about your interaction with our services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our site and your account, including information about your device, browser, network connection, IP address, and other information regarding your interaction with the services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including service providers who may collect information on our behalf, such as:

• Companies that support our site and services, such as Shopify.
• Our payment processors, who collect payment information (e.g., credit card information, billing address) to process your payment, fulfill your orders, and provide you with the requested products or services, in order to fulfill our contract with you.
• When you visit our site, open or click on emails we send to you, or interact with our services or advertisements, we, or third parties we collaborate with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.

Information we obtain from third parties will be processed in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided by third parties and are not responsible for the practices or policies of third parties. For more information, see the section below, "Third-Party Websites and Links."

How We Use Your Personal Information

• Providing Products and Services: We use your personal information to provide services and fulfill our contract with you, including processing your payments, fulfilling your orders, sending notifications related to your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, arranging delivery, facilitating returns and exchanges, and allowing you to post reviews.

• Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications via email, SMS, or postal mail, and displaying advertisements for products or services to you. This may include using your personal information to better tailor services and advertisements on our site and other websites.

• Security and Fraud Prevention: We use your personal information to detect, investigate, or take action regarding fraudulent, illegal, or malicious activity. If you choose to use the services and create an account, you are responsible for the security of your account credentials. We strongly recommend that you do not share your username, password, or other access information with anyone. If you believe your account has been compromised, please contact us immediately.

• Communication with You: We use your personal information to provide customer support and improve our services. This is in our legitimate interests to be responsive to you, provide efficient services, and maintain our business relationship with you.

Cookies

Like many websites, we use cookies on our site. For specific information about the cookies we use to power our store with Shopify, please visit https://www.shopify.com/legal/cookies. We use cookies to power and enhance our site and services (including remembering your actions and preferences), perform analytics, and better understand user interaction with the services (in our legitimate interests to administer, improve, and optimize the services). We may also allow third parties and service providers to use cookies on our site to better tailor services, products, and advertisements on our site and other sites.

Most browsers automatically accept cookies by default, but you can choose to configure your browser to delete or refuse cookies through your browser settings. Please keep in mind that deleting or blocking cookies may impair your user experience and may result in the malfunctioning or unavailability of certain service features. Additionally, blocking cookies may not fully prevent the way we share information with third parties like our advertising partners.

How We Disclose Your Personal Information

Under certain circumstances, we may disclose your personal information to third parties for legitimate reasons in accordance with this Privacy Policy. These circumstances may include:

• With service providers or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, fulfillment, and shipping).
• When you request or consent to us disclosing certain information to third parties, such as for product shipping or through the use of social media widgets or login integrations, with your consent.
• With our affiliates or within our corporate group, in our legitimate interests to operate a successful business.
• In the context of a business transaction, such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service, and to protect or defend the services, our rights, and the rights of our users or others.

Complaints

If you have any complaints regarding how we handle your personal information, please contact us using the contact details below. If you are not satisfied with our response to your complaint, depending on your location, you may have the right to contest our decision by contacting us through the details below, or to submit your complaint to your local data protection authority.