Shipping policy
Shipping policy
Order Processing Timeline
Processing Time: Orders are processed and shipped within 3-7 business days from when the order is placed. Please be aware that orders are not processed during weekends or on holidays.
Shipping Delays: After processing, shipping times will vary. If there are significant delays, we will notify you via email with an update.
Order Confirmation & Tracking Information
Order Confirmation: You will receive an order confirmation email once your order has been placed and processed. This email indicates that we have received your order.
Shipment Confirmation: After your order ships, typically within 3-7 business days, you will receive a shipment confirmation email with a tracking number. Please allow up to 24 hours for tracking information to become active.
Changing the Delivery Address
Before Shipment: If you need to change the delivery address, you can make this request as long as your order has not been dispatched.
After Shipment: Once your order has been shipped, we are unable to modify the delivery address.
Shipment to P.O Boxes or APO/FPO Addresses
Shipping is available to PO boxes, Army Post Offices (APO), Fleet Post Offices (FPO), and Diplomatic Post Offices (DPO) within the continental United States.
Duties & Taxes
Sales Tax
Sales tax has already been applied to the price of the goods as displayed on the website
Import Duties & Taxes
Import duties and taxes for international shipments will be pre-paid, without any additional fees to be paid by customer upon arrival in destination country
Shipment Method Estimated Delivery Time Shipment Cost
|
Estimated Delivery time (after processing) |
Shipment Cost (GBP flat rate) |
|
|
CJ Packet |
7-20 days |
4.80 |
|
UPS |
7-20 days |
4.80 |
Late Deliveries
If your order does not arrive within the expected timeframe, please reach out to us. We will work to locate your package and resolve the issue promptly.
Returns, Refunds, & Exchanges
We aim for 100% customer satisfaction. If you're not fully satisfied with your order, please review our Refund Policy for details on how to process a return or exchange.